Home Page    Directory    Specials    What's New    My Account    My Wishlist    My Basket    LINKS  
Top > webpages > Policies

Thank you for visiting TixxInDemand.com We are an independent ticket broker with no affiliation with Ticketmaster, any box office, theater or venue. Consumer's costs are higher than the price that is printed on the ticket due to our cost and availability. there are no cancellations, exchanges, or refunds. All sales are final. Thanks again for visiting tixxindemand.com

Regular Ticket Orders
These tickets are generally in stock and the customer knows the exact seating location at the time of purchase. Since our online ordering function is not in "real time", occasionally tickets that were ordered are no longer available. If tickets that were ordered are no longer available, there is usually an option to purchase tickets in a similar seating location, at the same or a similar price. Customers are not obligated to accept tickets other than those originally ordered. Credit Cards are not charged until we have confirmed ticket availability. If tickets are labeled "GA" this means General Admission.
Orders over $800.00 require a Credit Card Authorization Form to be filled out by the credit cardholder and faxed back to us along with a copy of the credit card (front and back) and drivers license. This is also a requirement for all cards with billing addresses outside of the United States, regardless of the order amount. A Credit Card Authorization Form will also be required on orders where the shipping address is different from the billing address or the billing address does not verify. TixxInDemand reserves the right to request a Credit Card Authorization Form at its discretion. Once an order has been confirmed, a sales agent will contact the customer via Email, fax or phone. Tickets are generally delivered within a few days of order confirmation or by a mutually agreed upon date.

”Pre-Orders”
”Pre-Orders” Tickets for some events are not obtainable until closer to the date of the event. ”Pre-Orders” involve tickets that are purchased in advance and are not currently in stock. Exact seating locations are not yet available so orders are taken for general seating locations. Tickets will be delivered as soon as we receive them. In some cases deliveries are not made until the week of the event and occasionally as late as the day of the event. There is no guarantee as to the date and time tickets will be delivered other than prior to the event. Please refer to individual event pages or call for more information.
“Pre-Orders” over $400.00 require a Credit Card Authorization Form to be signed by the credit cardholder and faxed back to us along with a copy of the credit card (front and back) and drivers license. (This form will be generated for you during the checkout process if ordering online) This is also a requirement for all cards with billing addresses outside of the United States, regardless of the order amount. A Credit Card Authorization Form will also be required on orders where the shipping address is different from the billing address or the billing address does not verify. We reserve the right to request a Credit Card Authorization Form at its discretion. We reserve the right to upgrade tickets to a higher priced seating location at no additional cost to the customer. Once an order has been confirmed, a sales agent will contact you via Email, fax or phone.

Please Note: If a Credit Card Authorization Form is required to process an order, a copy of the cardholder’s driver’s license and the front and back of the credit card being used must be included with the completed form when it is returned to us. All customer information is strictly confidential and used only to verify the customer’s identity and prevent fraudulent activity. Authorization Forms must be returned to us in a timely manner. We reserve the right to cancel an order if the proper documentation has not been returned to us even if the order has been confirmed. Please follow instructions carefully.

Privacy Policy
TixxInDemand has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website. In some cases we require visitors to give us contact and personal information. This information is used only in replying to inquiries or processing orders. Our site has security measures in place to protect against loss, misuse and alteration of the information under our control. We are the sole owner of any personal information we receive. Furthermore, we will NOT sell, share or rent ANY of the information that visitors provide us with.
We collect the following information from all visitors to our site: the name of the domain through which they access the Internet; the date and time they access the site; and the web page that referred them to our page. We use this information to administer our website and to help diagnose and troubleshoot potential server malfunctions. We also record the individual (IP) address of the computers used to access our site in order to protect against fraud.


External Links
This site contains links to other sites. TixxInDemand is not responsible for the privacy practices or the content of such web sites.